September 2018 - UA-discuss

Universal Acceptance now on Wikipedia...https://en.wikipedia.org/wiki/Universal_Acceptance
by Don Hollander July 9, 2020

July 9, 2020

A nice way to end a fairly productive year. Plans coming up: There will be a Universal Acceptance gathering on Monday the 8th of January in Hong Kong with the Hong Kong IT Community. This is being organised by .asia, ISOC HK and UASG. If you’ve not yet received an invitation but will be in Hong Kong that afternoon, please let me know and we’ll organise one. 15:00 - 18:00 at the Sheraton. The UASG Coordination Group will be meeting on Tuesday the 9th of January and the morning of the 10th if necessary, also in Hong Kong. The agenda will be out next week. Full remote participation will be available if there’s interest. There will be a meeting of EAI operators on the 11th and 12th in Guangzhou, China, hosted by Coremail and CNNIC. If you are an EAI practitioner and would like to participate and have not otherwise registered, please let me know. I expect that we’ll have remote participation facilities. The UASG is expecting another UA Workshop on Day 0 of the ICANN meeting in Puerto Rico as well as a public update session during the week. Dates and venues still to be confirmed. Happy New Year to everyone. If you’re out celebrating, please get home safe. Don Don Hollander Universal Acceptance Steering Group www.uasg.tech don.hollander(a)icann.org Skype: don_hollander

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World Report on IDNs
by Don Hollander Sept. 27, 2018

Sept. 27, 2018

The latest version of this annual report has been released at https://idnworldreport.eu/ It includes a section on Universal Acceptance. It contends that the low uptake of IDNs (~2%) will improve once all application support all IDNs. It also notes that IDN registrations have fallen markedly in the previous year - part, but not all, of this from a reduction of IDN.vn from almost 1 million to just 5,000. VN started charging for the names in the year under review. D Don Hollander Secretary General - UASG Skype: Don_Hollander

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THNIC Foundation submitted a comment to ICANN on the Initial Report on the New gTLD Subsequent Procedures PDP
by Photchanan Ratanajaipan Sept. 26, 2018

Sept. 26, 2018

Dear all, Today, the Thai Network Information Center (THNIC) Foundation submitted a comment to ICANN on the Initial Report on the New gTLD Subsequent Procedures Policy Development Process (Overarching Issues & Work Tracks 1-4). (https://mm.icann.org/pipermail/comments-gtld-subsequent-procedures-initial-… )[https://mm.icann.org/pipermail/comments-gtld-subsequent-procedures-initial-03jul18/2018q3/000016.html] The comment is to request that homonym be explicitly included in the similarity to existing top-level domain consideration of the new gTLD Applicant Guidebook to prevent future confusions and costly disputes. FYI, the public comment is closing today, 26 September 2018, (https://www.icann.org/public-comments/gtld-subsequent-procedures-initial-20…. Regards, Photchanan

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Help Wanted - EAI Evaluation Pilot
by Don Hollander Sept. 25, 2018

Sept. 25, 2018

Please see this document for someone to run a pilot evaluation of EAI Readiness https://uasg.tech/wp-content/uploads/2018/09/Help-Wanted-Pilot-EAI-Evaluati… If you know someone who could do this, please do pass it on to them. Don Don Hollander Secretary General - UASG Skype: Don_Hollander

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Publication of Report - Phase 1 of Email Address Internationalization (EAI): Evaluation of Major Email Software and Services
by Don Hollander Sept. 20, 2018

Sept. 20, 2018

This has been published at https://uasg.tech/wp-content/uploads/2018/09/UASG021A.pdf Links to the associated spreadsheet of use cases is embedded in the document. The next steps are that we issue a Help Wanted advertisment to run the Pilot Evaluation. Thanks very much to Evan Hanson of Catalyst who prepared the report and for those who have provided feedback during the process. Don Don Hollander Secretary General - UASG Skype: Don_Hollander

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references in uasg014
by Tex Sept. 9, 2018

Sept. 9, 2018

https://uasg.tech/wp-content/uploads/2017/02/UASG014_20170206.pdf fyi, I noticed the references table in the above document has the wrong links for Internationalized Email Headers And Internationalized Delivery Status and Disposition Notifications They should point to RFC 6532 and 6533 not 6857 and 6858. Tex

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Final draft Report - EAI Evaluation - Phase 1
by Don Hollander Sept. 4, 2018

Sept. 4, 2018

Please find links to the Final draft report for our work on EAI Evaluation - phase 1. The report identifies the criteria for the Evaluation (mostly in the spreadsheet), the criteria for selection of email software and services to be included in the evaluation, and an estimate of the next phase of a pilot evaluation. Many thanks to those who have contributed to the various drafts previously distributed. IF you have any final comments, do please advise by the 5th of September. After that, we'll issue a Help Wanted advertisement for the execution of the Pilot Evaluation. Report: https://urldefense.proofpoint.com/v2/url?u=https-3A__seafile.catalyst.net.n… Spreadsheet of Use Cases https://urldefense.proofpoint.com/v2/url?u=https-3A__seafile.catalyst.net.n… Don Hollander Secretary General - UASG Skype: Don_Hollander

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Re: [UA-discuss] Why should a company adopt IDN
by Ashish Modi Sept. 4, 2018

Sept. 4, 2018

I am sharing blog a blog which capture all ideas given by everyone on Why Should a company adopt IDN. https://www.itvoice.in/index.php/it-voice-news/adopt-idn-to-get-new-untappe… Reading!!AM From: Dr Ajay Data MailId : [83965401]To: tex ,ashish modi ,,Subject: Re : Re: [UA-discuss] Why should a company adopt IDNDate: 12 Aug 2018 01:50:44 PM Wow Tex. its like a blog. I wish to capture all ideas by you and others and write a blog on it. that may cover everyone. If someone do not with to be mentioned in my blog, please let me know privately. Thanks. Dr. Ajay DATA | Founder &amp CEO Get email id like अजय(a)xn--c2bd1gb.xn--h2brj9c in your own language,visit www.xgenplus.com From: "Tex" MailId : [83937084]To: "Ashish Modi" ,,Subject: Re: [UA-discuss] Why should a company adopt IDNDate: 11 Aug 2018 10:18:17 AM Promotion of IDN and EAI, like I18n and L10n, should be targeted to the audience. The arguments that appeal to a CEO can differ from the arguments that motivate marketers, developers, etc. (Sometimes they overlap.) The appeal also depends on the stage of globalization maturity that the company is at. I would start by asking: What experience do they have with i18n/l10n? If they do, which markets or languages do they already localize to? Do they have global clients or partners pushing them to be more global, prospective clients in a new market, or are they just at the tire kicking stage? Is the CEO asking for personal interest or do they need help motivating his/her organization or perhaps his/her board? The list of responses that people supplied is good. I especially liked the speed dial analogy. To be effective, there should also be a list of counter-arguments, and responses to those. (Typically, cost, English is the language of business, etc.) If I have time I will create a list, but I can&rsquot in the near term . My list of the positive arguments is the following. (Many but not all were represented in the others&rsquo responses.) Partners, Suppliers, Resellers, etc . If you have global clients, partners, or affiliates they will require you to support EAI or move to a competitor that will . Cost If the company is already internationalizing and localizing, being UA-ready is a fundamental I18n requirement that should be included in product planning. It isn&rsquot difficult or a significant burden over other I18n requirements . Delaying implementing EAI increases the cost of its eventual implementation as it could mean rewriting or re-architecting code that is in development now . Delaying implementation increases technical debt that will need to be resolved at some point . Even if the company is not internationalizing its applications, EAI is a fundamental requirement. Users may have EAI email addresses when they communicate with you. Brand Reputation CEOs respond to opportunity and risk, often two sides of the same coin. Improving and protecting brand reputation is an example. Supporting native language in IDN demonstrates commitment to local markets, quality, good customer support. Lack of support puts the brand at risk of being perceived as poor quality, hard to use, insensitive to local needs . Market Opportunity CEOs are sensitive to financial and market opportunities. However, although native language support is an important factor to capturing a market, there are also many other factors that have to be resolved simultaneously. (For example, having native language speakers in customer support and call centers, native language marketing, social media, etc.) Therefore many of the arguments about market size and opportunity are not as compelling as most people think, until they are made specific to the industry and demographics of the company&rsquos particular product space. It is worth providing the market opportunity data, but it will be taken with a large grain of salt if it isn&rsquot product specific and compared against competitors, etc . Competition Local competitors or other global competitors can leverage their support for EAI and native languages to take away market share. That is a cogent threat . User Experience, Customer Satisfaction and Retention Users may have pride or feel their status is elevated by having a native language and personalized email address or IDN. Employees may also take pride in an IDN for their company . EAI offers ease of use including entry (typing, handwriting recognition, voice), visual and voice recognition, memory recall, and easier site navigation . Also EAI/IDN makes it easier for users to communicate or transfer IDN to each other, since they can speak them or write them out on paper, etc . Marketing EAI may improve SEO . An IDN reinforces and protects the localized company and product names . An IDN may make it easier for users to recognize phishing or other malicious variants of the company domain name . Registering IDNs can prevent others from infringing on your rights to the domain or using it to hurt your brand or trademark or hurt your SEO . As with other features of I18n, supporting EAI enables more than one language. So, initially you may be interested in one market, but you automatically get the benefit of access to other markets. Often, supporting EAI improves revenue in existing markets, as other language speakers within the market increase their business with you . Do not Remove:[HID]20180811101817151[-HID] [XGENFOOTER][-XGENFOOTER]

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Re: [UA-discuss] [UA-EAI] Why should a company adopt IDN
by Dr. Ajay DATA Sept. 1, 2018

Sept. 1, 2018

Thanks Ashish. Even CircleID also published this. http://www.circleid.com/posts/20180831_adopting_idn_to_reach_new_untapped_m… Thank you. Ajay Data On 31 August 2018 09:59:42 GMT+05:30, Ashish Modi <ashishmodi(a)xgenplus.com> wrote: > >I am sharing blog a blog which capture all ideas given by everyone on >Why Should a company adopt IDN. >https://www.itvoice.in/index.php/it-voice-news/adopt-idn-to-get-new-untappe… >Reading!!AM > > >From: Dr Ajay Data MailId : [83965401]To: tex ,ashish modi ,,Subject: >Re : Re: [UA-discuss] Why should a company adopt IDNDate: 12 Aug 2018 >01:50:44 PM >Wow Tex. its like a blog. I wish to capture all ideas by you and >others and write a blog on it. that may cover everyone. If someone do >not with to be mentioned in my blog, please let me know privately. >Thanks. > > > > >Dr. Ajay DATA | Founder &amp CEO > >Get email id like अजय(a)xn--c2bd1gb.xn--h2brj9c in your own language,visit >www.xgenplus.com > > > >From: "Tex" MailId : [83937084]To: "Ashish Modi" ,,Subject: Re: >[UA-discuss] Why should a company adopt IDNDate: 11 Aug 2018 10:18:17 >AM > > >Promotion of IDN and EAI, like I18n and L10n, should be targeted to the >audience. The arguments that appeal to a CEO can differ from the >arguments that motivate marketers, developers, etc. (Sometimes they >overlap.) >The appeal also depends on the stage of globalization maturity that the >company is at. >I would start by asking: > >What experience do they have with i18n/l10n? If they do, which markets >or languages do they already localize to? >Do they have global clients or partners pushing them to be more global, >prospective clients in a new market, or are they just at the tire >kicking stage? >Is the CEO asking for personal interest or do they need help motivating >his/her organization or perhaps his/her board? > > >The list of responses that people supplied is good. I especially liked >the speed dial analogy. >To be effective, there should also be a list of counter-arguments, and >responses to those. (Typically, cost, English is the language of >business, etc.) If I have time I will create a list, but I can&rsquot >in the near term . >My list of the positive arguments is the following. (Many but not all >were represented in the others&rsquo responses.) >Partners, Suppliers, Resellers, etc . >If you have global clients, partners, or affiliates they will require >you to support EAI or move to a competitor that will . >Cost >If the company is already internationalizing and localizing, being >UA-ready is a fundamental I18n requirement that should be included in >product planning. > >It isn&rsquot difficult or a significant burden over other I18n >requirements . >Delaying implementing EAI increases the cost of its eventual >implementation as it could mean rewriting or re-architecting code that >is in development now . >Delaying implementation increases technical debt that will need to be >resolved at some point . > >Even if the company is not internationalizing its applications, EAI is >a fundamental requirement. Users may have EAI email addresses when they >communicate with you. >Brand Reputation >CEOs respond to opportunity and risk, often two sides of the same coin. >Improving and protecting brand reputation is an example. Supporting >native language in IDN demonstrates commitment to local markets, >quality, good customer support. Lack of support puts the brand at risk >of being perceived as poor quality, hard to use, insensitive to local >needs . >Market Opportunity >CEOs are sensitive to financial and market opportunities. However, >although native language support is an important factor to capturing a >market, there are also many other factors that have to be resolved >simultaneously. (For example, having native language speakers in >customer support and call centers, native language marketing, social >media, etc.) Therefore many of the arguments about market size and >opportunity are not as compelling as most people think, until they are >made specific to the industry and demographics of the company&rsquos >particular product space. >It is worth providing the market opportunity data, but it will be taken >with a large grain of salt if it isn&rsquot product specific and >compared against competitors, etc . >Competition >Local competitors or other global competitors can leverage their >support for EAI and native languages to take away market share. That is >a cogent threat . >User Experience, Customer Satisfaction and Retention >Users may have pride or feel their status is elevated by having a >native language and personalized email address or IDN. Employees may >also take pride in an IDN for their company . >EAI offers ease of use including entry (typing, handwriting >recognition, voice), visual and voice recognition, memory recall, and >easier site navigation . >Also EAI/IDN makes it easier for users to communicate or transfer IDN >to each other, since they can speak them or write them out on paper, >etc . >Marketing >EAI may improve SEO . >An IDN reinforces and protects the localized company and product names >. >An IDN may make it easier for users to recognize phishing or other >malicious variants of the company domain name . >Registering IDNs can prevent others from infringing on your rights to >the domain or using it to hurt your brand or trademark or hurt your SEO >. >As with other features of I18n, supporting EAI enables more than one >language. So, initially you may be interested in one market, but you >automatically get the benefit of access to other markets. Often, >supporting EAI improves revenue in existing markets, as other language >speakers within the market increase their business with you . > > > >Do not Remove:[HID]20180811101817151[-HID] >[XGENFOOTER][-XGENFOOTER] > > > >------------------------------------------------------------------------ > >_______________________________________________ >UA-EAI mailing list >UA-EAI(a)icann.org >https://mm.icann.org/mailman/listinfo/ua-eai -- Sent from my Android device with XGenPlus.

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