I think it would be good for us to share information about customer demand for EAI and IDN, or related support calls. Do you have any statistics you can share? From: Jiankang Yao [mailto:yaojk@cnnic.cn] Sent: Thursday, February 12, 2015 5:32 PM To: Mark Svancarek; ua-discuss Subject: Re: Re: [UA-discuss] Microsoft outlook's support of idn email Dear Mark, Thanks for your kind information. Many companies and organizations' systems in China have been upgraded to support EAI (The wording Brent suggests. :)). Our customer service centers get many complains about their email clients which can not support EAI. So many customers are waiting for outlook's upgrading to support EAI because outlook are very popular in China and the world. ________________________________ Jiankang Yao From: Mark Svancarek<mailto:marksv@microsoft.com> Date: 2015-02-13 09:11 To: ua-discuss<mailto:ua-discuss@icann.org> Subject: Re: [UA-discuss] Microsoft outlook's support of idn email Yes, there are *many* various customer configurations that we support :) stay tuned as we determine how best to express our progress and commitment without over-promising to anyone. Thanks for your patience. /marksv From: ua-discuss-bounces@icann.org<mailto:ua-discuss-bounces@icann.org> [mailto:ua-discuss-bounces@icann.org] On Behalf Of Jiankang Yao Sent: Thursday, February 12, 2015 5:06 PM To: andrei Cc: ua-discuss Subject: Re: [UA-discuss] Microsoft outlook's support of idn email yes, outlook 7.0 supports and recognizes idn@idn.idn<mailto:idn@idn.idn>, which also receives IDN@idn<mailto:IDN@idn> via pop3. But it can not support the sending of idn@idn.idn<mailto:idn@idn.idn> via SMTP. ________________________________ Jiankang Yao From: Andrei Kolesnikov<mailto:andrei@cctld.ru> Date: 2015-02-12 17:38 To: yaojk<mailto:yaojk@cnnic.cn> CC: ua-discuss<mailto:ua-discuss@icann.org> Subject: Re: [UA-discuss] Microsoft outlook's support of idn email Outlook client for windows does support and recognize idn@idn.idn<mailto:idn@idn.idn> Cyrillic email It doesn't fly with hotmail / outlook web email though. --andrei Отправлено с iPad Feb 12, 2015, в 2:43 PM, Jiankang Yao <yaojk@cnnic.cn<mailto:yaojk@cnnic.cn>> написал(а): Hello, Is there any news about Microsoft outlook's support of idn email ? I heard that Microsoft will support it, but do not know the time table. thanks. ________________________________ Jiankang Yao