Very cool! I like the tune too ;) I’m not email expert so please help me understand what you did. I see Outlook 2016 as your client, which handles Unicode characters flawlessly. What about the server to provision the accounts? Is it MS Exchange or Xgen Plus or other? Thanks again for sharing … this is promising -Dennis From: Ajay Data <ajay@data.in> Date: Thursday, March 2, 2017 at 9:52 AM To: Dennis Tan Tanaka <dtantanaka@verisign.com>, "UA-discuss@icann.org" <UA-discuss@icann.org> Subject: [EXTERNAL] Re: [UA-discuss] Microsoft outlook 2016 supporting EAI - Video This link is working.. For Hindi Domain https://youtu.be/PdMPNShraBU For Russian Domain https://youtu.be/u28Vo6V6foY Thanks. On March 2, 2017 7:45:46 PM GMT+05:30, "Tan Tanaka, Dennis" <dtantanaka@verisign.com> wrote: Ajay –Thanks for sharing but there is something wrong with the link … “This video is unavailable”. -Dennis From: <ua-discuss-bounces@icann.org> on behalf of "ajay@data.in" <ajay@data.in> Date: Wednesday, March 1, 2017 at 11:47 PM To: "UA-discuss@icann.org" <UA-discuss@icann.org> Subject: [EXTERNAL] [UA-discuss] Microsoft outlook 2016 supporting EAI - Video Sharing a video , how to configure EAI address in Microsoft outlook 2016. https://youtu.be/JzdLvcDU4y4 Mark, you will be happy to see that full action. This video also includes sending and receiving email to/from gmail account. Best wishes. Ajay -- Sent from my Android device with K-9 Mail. Please excuse my brevity.