Here's the NYT article that mentions the 11 hours: https://forum.nasaspaceflight.com/index.php?topic=43958.860 and an interesting (though "armchair") analysis, noting that the mission countdown started at T-11 hours: https://forum.nasaspaceflight.com/index.php?topic=43958.860 .

On Tue, Dec 24, 2019 at 4:42 PM Marshall Eubanks <marshall.eubanks@gmail.com> wrote:

It was a time transfer error - the mission elapsed time clock was off
by 11 hours because it took the wrong time from the Atlas at
separation. They were very lucky not to lose the spacecraft.

https://arstechnica.com/science/2019/12/something-went-wrong-with-the-starliner-spacecrafts-first-flight/

Regards
Marshall Eubanks

On Tue, Dec 24, 2019 at 4:15 PM Arthur David Olson
<arthurdavidolson@gmail.com> wrote:
>
> "Boeing Starliner Ends Up In Wrong Orbit After Clock Problem."
>
> https://www.nytimes.com/2019/12/20/science/boeing-starliner-launch.html
>
>     @dashdashado

--

Alan Mintz <Alan.Mintz@gMail.com>