As part of the updates for Adobe Connect 9.7, Adobe has released the desktop applications for Adobe Connect for Windows and Mac, bypassing the need to use the browser (and the need for Flash) to connect to Adobe Connect rooms. You can download the Adobe Connect desktop applications: For Windows: http://www.adobe.com/go/Connectsetup For Mac: http://www.adobe.com/go/ConnectSetupMac Tried the Windows version with the NARALO call today and it worked ok. As https://helpx.adobe.com/adobe-connect/using/what-s-new-in-adobe-connect.html notes: "New in Adobe Connect 9.7 is a desktop application available for both Microsoft Windows and Apple Macintosh users. Now you can easily join, and manage meetings from your desktop. The Adobe Connect application is a stand-alone application that replaces the current Adobe Connect Add-in. With the new Adobe Connect application, users do not need Adobe Flash Player installed or enabled in browsers to join or conduct meetings. While a new independent application is an option for all users, those users who have the Adobe Flash Player fully enabled in their browser can continue to access Adobe Connect without any downloads With the Adobe Connect application, users can bookmark frequently visited rooms and view a history of recent meetings, making joining Adobe Connect sessions more seamless than ever. " Dev Anand