Hi Judith,

I’ve reached out to the Meetings Technical Services team to assist with this request.  Please allow a few days for response.

Regards,

Mark Segall

Director, Community Collaboration Services
ICANN | (o) 310.578.8680 | (m) 310.699.4574

From: <ttf-bounces@atlarge-lists.icann.org> on behalf of Judith Hellerstein <judith@jhellerstein.com>
Organization: Hellerstein & Associates
Reply-To: "judith@jhellerstein.com" <judith@jhellerstein.com>
Date: Monday, June 5, 2017 at 9:10 AM
To: "ttf@atlarge-lists.icann.org" <ttf@atlarge-lists.icann.org>
Subject: Re: [technology taskforce] ConnectSolutions Contract (w/ SLA)

HI Mark,

Thanks.  Can you report on the success actions related to what was posted.  Have tickets been opened and what was the resolution

Best,

Judith

_________________________________________________________________________
Judith Hellerstein, Founder & CEO
Hellerstein & Associates
3001 Veazey Terrace NW, Washington DC 20008
Phone: (202) 362-5139  Skype ID: judithhellerstein
Mobile/Whats app: +1202-333-6517
E-mail: Judith@jhellerstein.com   Website: www.jhellerstein.com[jhellerstein.com]
Linked In: www.linkedin.com/in/jhellerstein/[linkedin.com]
Opening Telecom & Technology Opportunities Worldwide
 

On 6/5/2017 12:07 PM, Mark Segall wrote:

All,

Per today’s call, please see the attached extract of our contract with Connect Solutions (our vendor for Adobe Connect).  It includes the sections for SLA and Termination.

Regards,

Mark Segall

Director, Community Collaboration Services
ICANN[icann.org] | (o) 310.578.8680 | (m) 310.699.4574

_______________________________________________
ttf mailing list
ttf@atlarge-lists.icann.org
https://mm.icann.org/mailman/listinfo/ttf